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Harkey Tile and Stone - 15 Year Sealer

STAIN-PROOF Original™ Warranty Terms and Conditions

A 15 year performance warranty is offered stating that the treated surface will remain water and stain resistant to common non-acidic house-hold liquids when compared to an untreated surface for a 15 year period. This warranty is offered only when the product is applied by a Dry-Treat Accredited Applicator according to Dry-Treat’s application instructions and guidelines, and the surface is maintained regularly using the Recommended Maintenance System (see below). The Warranty does not apply if the product is misused, the surface (horizontal only) is not maintained in accordance with the Recommended Maintenance System, the use of the surface is inappropriate or the surface is exposed to unusual/excessive environmental conditions or the surface is already damaged and/or defective and/or unfit for purpose. The Warranty does not apply if the product is applied to sandstone or limestone or other porous mineral building material in a salt water/freeze-thaw environment unless it has been dip sealed and treated with DRY-TREAT 40SK™ more than two weeks prior to the application of STAIN-PROOF Original™.


RECOMMENDED MAINTENANCE SYSTEM – applies to all Dry-Treat warranties Mop up any spills immediately. Spot clean and always test the cleaning chemical on a small inconspicuous area of the surface before using it to clean the rest of the surface, as it may lighten or darken some surfaces. Scrub floor surfaces monthly with a soft natural bristle brush using a cleaner similar to diluted acid-free bleach. Regularly clean the surface. For any queries regarding treated surfaces, please contact the Accredited Applicator who performed your sealing work. Claims against Dry-Treat will be considered only if it is determined that the treated areas have not remained water and stain resistant as described. All Warranty Claims require documentation of a reasonable cleaning/maintenance schedule. In the event of a proven claim Dry-Treat undertakes to supply the relevant Accredited Applicator with sufficient product free of charge to ensure the continued effectiveness of the treatment.

CONDITIONS APPLYING TO ALL CLAIMS ON ALL DRY-TREAT WARRANTIED PRODUCTS:
  1. Surfaces must have been properly maintained according to the Recommended Maintenance System.
  2. Claims shall be made in writing. Notification must be immediate where practicable and made within one month at the latest.
  3. In the event of a dispute regarding the cause of any damage, the dispute must be heard by a neutral third party, approved by both parties. The parties shall endeavor to reach agreement on the handling of the claim on the basis of the expert opinion. Costs incurred will be paid by the party held responsible for the damage.
  4. If mutual agreement cannot be reached within six months, either party may commence legal action.
  5. For European customers, this warranty shall be governed by and interpreted in accordance with the laws of England and Wales. For North American and Latin American customers, this warranty shall be governed by and interpreted in accordance with the laws of the State of Delaware, USA. For all other customers, this warranty shall be governed by and interpreted in accordance with the laws of New South Wales, Australia.
  6. Surfaces in salt water environments deteriorate faster, even if they are sealed, especially softer highly porous materials, including many types of sandstone, limestone, travertine and some man made surface materials. For surfaces in salt water environments, Dry-Treat can only warrant that the surface will remain looking better for longer than an unsealed surface.

Dry-Treat expressly disclaims any liability for incidental or consequential damage arising through the use of the product. Except as expressly provided herein, there are no other warranties, express or implied, including any warranty of merchantability or of fitness for a particular purpose.